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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phillip Brown

June 4, 2024

5  out of  5 rating by Phillip Brown
"Ed and his staff are all very professional in their work. They are very responsive and take care of my concerns, requests, payments and settlements in a timely manner."
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Thomas Padden

May 25, 2024

5  out of  5 rating by Thomas Padden
"Ed Greaves always their stuff. Very helpful."
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Michele Hall

May 21, 2024

5  out of  5 rating by Michele Hall
"Ed Graves and his team are knowledgeable, extremely helpful, promptly returns calls and always offers suggestions for a favorable outcome!"
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stacy hubbard

May 1, 2024

5  out of  5 rating by stacy hubbard
"Ed has always been and continues to be super helpful! He was able to meet my difficult time schedule and help me ASAP! He answered all my questions and I will continue to use him faithfully!"
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Kenneth Robinson

April 25, 2024

5  out of  5 rating by Kenneth Robinson
"I received the best experience ever. I thank you Mr. Graves, Shelby and the team for all of there assistance always."
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Mary Williams

April 25, 2024

5  out of  5 rating by Mary Williams
"These guys are the best! I wish I would’ve known about them sooner. Excellent customer service, honesty throughout the whole process."
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Carl Blasko

March 25, 2024

5  out of  5 rating by Carl Blasko
"Ed Graves and Shelby from State Farm in the Riverhead, NY office go above and beyond with their services for their customers. We have been with state farm for over 30 years and look no where else for Insurances. If you call the office you will get someone on the phone or they WILL CALL YOU BACK! Very very happy to be a part of the exceptional State Farm family."
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Roberta Murphy

March 25, 2024

5  out of  5 rating by Roberta Murphy
"Tracy was absolutely amazing. She went above and beyond to assist me. Thank you so much"
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Traquan Jackson

March 25, 2024

5  out of  5 rating by Traquan Jackson
"Great Service been an auto customer for 2 years and couldn’t be happier. Definitely use the Ed Graves Agency and see Tracey or Shelby you won’t be disappointed"
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Jeff Lewis

March 22, 2024

5  out of  5 rating by Jeff Lewis
"Tracey at Ed Graves office is awesome!! I work at a car dealership and it is so nice to deal with some who is nice, prompt and truly cares. Keep it up!"
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March 18, 2024

1  out of  5 rating by Joanne
"ZERO help when I had a homeowner issue. An agent in the office even told me that I’d be “blacklisted” in the insurance industry if I filed a homeowner claim."
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M Corwin

December 8, 2023

5  out of  5 rating by M Corwin
"Thank you Shelby and Ed for your insurance and billing expertise. You are the best!"
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Corliss Henley

October 27, 2023

5  out of  5 rating by Corliss Henley
"Eddie, Shelby and Tracy always provide me with excellent service. They always answer any of my questions in a way I can understand. Wouldn't take my business any place else."
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Paty Nuñez

October 6, 2023

5  out of  5 rating by Paty Nuñez
"Excelente service..helpfull"
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Shiloh Messiah

May 20, 2023

5  out of  5 rating by Shiloh Messiah
"They are super nice and always helpful at this SF location."
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Lamar Delaney

May 4, 2023

5  out of  5 rating by Lamar Delaney
"Top notch service every trip from Ed & the team. They handle serious and sensitive information with great care and expertise."
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Chante Ferby-Harris

May 4, 2023

5  out of  5 rating by Chante Ferby-Harris
"Ed provides excellent service with expert knowledge and a friendly smile. I would highly recommend Ed and his team to friends, family and anyone else looking for quality insurance coverage."
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Tajmel Reid Tajmel Reid

April 8, 2023

2  out of  5 rating by Tajmel Reid Tajmel Reid
"Agent mentioned she would help me out on 4/7/23 suddenly my calls stopped being taken and never returned. I ended up wasting an unnecessary hour on a busy saturday attempting to 1-800 customer service all for something the agent could of handled for me. unreliable! There corporate call center understaffed wait times are terrible avoid if you can."
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Mike Randy

April 4, 2023

1  out of  5 rating by Mike Randy
"I will be making sure that this Tracy woman gets a complaint and actions taken, Extremely disrespectful, unprofessional, rude. No quality or existing customer service whatsoever. This person being a State Farm representative is a bad reflection of the company. She should better be getting trained, learning modals most importantly RESPECT."
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kevin moos

March 13, 2023

5  out of  5 rating by kevin moos
"I have been using Ed Graves for over 20 years for my home auto insurance and auto financing. Ed and his staff are outstanding. I couldn’t say enough great things about their customer service."
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jane jacobs

November 5, 2022

5  out of  5 rating by jane jacobs
"I cannot speak highly enough about the Ed Graves agency in the Hamptons. I have been working with Shelby and Tracey over the last seven plus years, for my home and car policies. Their professionalism is extraordinary. As well as responding in record time. This is what service looks like. I couldn't if I tried find the words to effectively recommend an Insuance Agency. Who wants to buy insurances? We need them, and thankfully they are still kind, smart folks who take care of us when the time comes.."
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Dee Daniels

July 14, 2022

5  out of  5 rating by Dee Daniels
"Best insurance Company I have ever dealt with. Office help Tracy is great, helped with a problem no else would bother with."
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Peconic Monument Works

June 16, 2022

5  out of  5 rating by Peconic Monument Works
"Excellent, friendly, and personalized service from great people. Always just a phone call away."
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Tracey Diaz

February 18, 2022

5  out of  5 rating by Tracey Diaz
"I have been with this company for over the past 12 years and have only had positive experiences will all staff members. The staff are friendly, kind and are always ready to answer all of my questions. I highly recommend Ed Graves for all of your insurance needs. I have personally referred many of my family and friends."
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Kelly S

January 30, 2022

5  out of  5 rating by Kelly S
"I have done business with this office for well over 15 years and I am and remain extremely satisfied with the entire staff. They are incredibly experienced, knowledgeable, helpful, attentive and friendly with an amazing turnaround time to any inquiry/call that I make. I feel entirely comfortable in their hands! I have several policies, ranging from life, auto and apartment insurance. I cannot overemphasize how incredibly pleased I am with this groups exemplary customer service skills! They are the absolute best!!!"